1. Privacy Policy

• Data Collection: We collect only the information necessary to provide services—such as name, contact details, and project requirements.
• Use of Information: Your data is used exclusively for service delivery, communication, billing, and support. We never sell or rent personal information to third parties.
• Data Security: We employ industry-standard measures (encryption, firewalls, access control) to safeguard your information.
• Cookies & Analytics: Our website may use cookies to improve user experience and collect anonymous analytics data.
• User Rights: You may request access, correction, or deletion of your personal data at any time.

2. Service Policy

• Scope of Services: Trizenox offers IT services including web development, AI/ML solutions, cybersecurity, digital marketing, and cloud integration.
• Service Delivery: Deliverables and timelines are mutually agreed upon with clients before the start of each project.
• Client Responsibilities: Clients must provide accurate project details, timely feedback, and necessary access (e.g., hosting, accounts) for efficient service delivery.
• Revisions & Changes: Reasonable revisions are included based on the service package; major scope changes may require additional agreements.

3. Payment & Refund Policy

• Payments: Invoices must be settled as per the agreed schedule (advance, milestone, or completion-based).
• Refunds: Refunds are considered only in cases of non-delivery or proven service breach. Partial refunds may apply depending on project progress.
• Currency & Taxes: All payments are processed in the currency stated in the invoice and may be subject to applicable taxes.

4. Intellectual Property Policy

• Ownership: Upon full payment, clients own the final deliverables (code, designs, reports), unless otherwise specified in a written agreement.
• Trizenox Rights: We reserve the right to showcase completed projects in our portfolio unless the client requests confidentiality.
• Third-Party Assets: Use of licensed tools, plugins, or stock media will comply with their respective terms.

5. Confidentiality Policy

• Non-Disclosure: Trizenox respects client confidentiality. Any shared information, documents, or data will not be disclosed to unauthorized parties.
• Agreements: We are open to signing NDAs (Non-Disclosure Agreements) upon request.

6. Compliance & Ethics

• Legal Compliance: Our services adhere to applicable international, national, and industry regulations.
• Fair Use: We do not engage in projects that promote hate speech, illegal activities, or unethical practices.

7. Limitation of Liability

While Trizenox strives to deliver secure and reliable solutions, we are not liable for:

• Losses due to misuse, client-side errors, or third-party system failures.
• Unforeseen downtime caused by external providers (hosting, ISPs, cloud platforms).

8. Updates to Policies

Trizenox reserves the right to update these policies periodically. Any significant changes will be communicated to clients via email or website updates.